Problem Solution: InterClean, Inc. InterClean, Inc. is about to experience a critical period of intensify. This company, in this $8 million dollar industry, wants to guide on in a different direction. David Spencer, the CEO, wants to transform this organization from a company that specializes in cleaning supplies into a company that end be the multi-purpose fork overr of all aspects of cleaning and sanitization. The implementation of this change depart be extremely important. The effective management of employees, some(prenominal) current and new (acquired and new hires), will be challenging. positioning Background (Step 1) Within the institutional and industrial cleaning and sanitation industry, customers are no longer concerned with (the) just the effectiveness of the crossing against the dirt and germs but they are seeking the right pile of cleanliness. Clients are searching for answers to the requirements that are being forced upon them from the environmental safety divisions. Companies such as InterClean will leave to not only provide cleaning and sanitation products but will also have to offer solutions and services in an driving to streamline their clients drivings.
David Spencer, CEO, wrote in his memo to the employees that Our goal is to provide a full spectrum of cleaning services and solutions that will stupefy our major avenue for sales. InterClean is looking to provide a solutions-based quick sales team, and these goals will be accomplished with the right individuals in place (University of Phoenix, 2004). This is the exact direction and end-state that InterClean is aiming for. They want to provide a talented and educated sales team to their customers that will have the ability to present a customer-based service package that includes both products and education in the cleaning industry. Future profitability hinges on fulfilling this need (University of Phoenix, 2004). Issue Identification In an effort to coordinate this effort of implementing a new plan... If you want to get a full essay, order it on our website: Orderessay
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